Just a couple of things about my bank I hate. And maybe your bank is different. It probably is, but I am with a nationwide bank I hate. If I didn't have a mortgage with them, I'd be using a credit union. As it is, we're stuck and I hate them.
1. They charge outrageous fees for everything. Nothing is free. Everything has a minimum, limit, or restriction.
2. They hold everything. Every deposit needs 24-48 hours. Every transfer into and out of takes 72 hours. If I deposit $5 into an ATM it's "on hold." If we get paid it's held for 24 hours. So I never pay bills until the Monday after it's deposited.
3. My bills though they supposedly are paid "electronically" they take 3 days to deliver. I have to pay everything 1-2 weeks ahead of time in case it gets lost. How it gets lost? I have no idea, but it can. Plus even though the payment is lost, I still have to cover the withdrawn funds.
So my bank is horrible. I have a lot of headaches, constantly following up with our bills being paid, our checks clearing, pretty much everything needs to be constantly monitored.
I've had large holds on many debits. I don't know if it's because of bank policy or the company debiting the amount. But in general I have to leave a buffer of $1k in my checking at any given time. I also buffer and extra $5k in my savings account in case payments get lost and I have to pay them a second time before I get the "lost" payment credited back to me. And this supposedly is a huge bank.
Well their customer service is awful. And their services in general are awful. But I am not going to change because I wanted to simplify my life by having all my accounts in one place. Hopefully next time I move, we can use a better bank.
How's your bank?